Responsibilities:
Sales Strategy & Execution
- Develop and implement sales strategies to meet or exceed targets for service solutions.
- Identify, target, and secure new business opportunities.
- Conduct market research to stay informed on trends and competitor offerings, ensuring our service portfolio remains competitive and innovative.
- Team collaboration with service sales peers, sharing guidance, support, and development opportunities.
- Set personal objectives, monitor performance, to drive high performance.
- Foster a collaborative and motivated team environment that aligns with the company’s goals and values.
- Possess mechanical/electronic knowledge to provide guidance and knowledge sharing with customers.
- To acquire product knowledge for curating of solution.
- Site / project management: experience is site surveys, technical assessment, workforce development and site planning.
- Build and maintain strong relationships with customers, focusing on understanding their security and access needs.
- Provide consultative sales support to clients, offering tailored service solutions for unique environments and requirements.
- Conduct regular follow-ups with customers to ensure satisfaction, handle any issues.
- Drive and foster deeper relationship building with Key Account Management for selected customer segments.
- Work closely with the product and service teams to understand and communicate the technical aspects of our solutions.
- Collaborate with internal stakeholders to ensure seamless project execution, from contract negotiation to service delivery.
- Track and analyze sales performance metrics, providing regular reports to senior management.
- Develop forecasts, budgets, and targets for service sales, ensuring alignment with company objectives.
- At least 5 years of experience in Service-sales management, with a proven track record of leading and developing sales teams, preferably within the security, access control, or related industries (ex. automated door, ACMV, elevator, escalator, etc.)
- Strong leadership, negotiation, communication
- Presentation skills
- Familiarity with CRM software and sales performance metrics
- Results-driven, customer-focused, and capable of building strong professional relationships
- Experience in managing technicians is an added advantage
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
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EA License no.: 07C5771
EA Personnel Reg. No.: R2094050
EA Personnel Name: Ayumu Matsuki