Job Summary:
Join a regional supply chain team supporting aftersales parts operations across Southeast Asia, driving sales performance, order fulfilment, and supply chain efficiency.
Responsibilities:
- Support and coordinate sales and order fulfilment activities to achieve targeted fulfilment rates, sales performance, distribution objectives, and lead-time requirements.
- Manage assigned customer accounts by reviewing ordering patterns, analysing sales performance, and recommending improvements to drive sustainable sales growth.
- Execute operational activities accurately and promptly in accordance with established standard operating procedures.
- Monitor and analyse operational performance indicators, identify irregularities, and participate in discussions to resolve supply chain challenges.
- Collaborate with internal teams and external stakeholders to ensure effective communication, alignment of objectives, and smooth operational execution.
- Organise, facilitate, and participate in meetings, presentations, and discussions related to supply chain and customer operations.
- Build and maintain strong relationships with customers and business partners to support a reliable and efficient supply chain network.
- Monitor industry trends, market developments, regulatory changes, and supply chain best practices relevant to the automotive and logistics sectors.
- Maintain awareness of customer business plans, inventory strategies, sales activities, and order fulfilment performance to support business objectives.
- Utilise and continuously improve the use of business systems, templates, platforms, and applications to enhance operational efficiency.
- Identify process improvement opportunities, digitalisation initiatives, and business enhancement projects to improve operational effectiveness and customer service.
- Travel regionally as required to support business operations and stakeholder engagement.
- Minimum 2 years of sales experience within logistics, supply chain, or related industries.
- Experience in the automotive industry is an added advantage.
- Proficiency in SAP SD and MM modules.
- Strong proficiency in Microsoft Excel and PowerPoint.
- Good understanding of logistics terminology and Incoterms.
- Excellent communication and presentation skills in English for liaising with internal and external stakeholders.
- Strong time management, coordination, sales negotiation, and stakeholder management skills.
- Proactive approach to identifying and implementing process improvements.
- Ability to establish and maintain effective relationships with customers, partners, and internal stakeholders.
- Comfortable with regional travel requirements of approximately 2 to 3 days per month.
- Strong analytical, problem-solving, and organisational skills.
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EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771