Patient Service Associate (Hospital)

  • Singapore
  • Permanent / Full Time
  • Healthcare & Medicine
  • SGD 2,400 - 4,000 / year
  • Job ID 1673028
[Job ID: 1673028 ]

Responsibilities:
  • Manage patient registration, appointment scheduling, screening escalations, and care coordination.
  • Prepare clinic counters, waiting areas, consultation rooms, patients, and equipment for daily operations.
  • Perform basic clinical tasks such as measuring health parameters and assisting with minor procedures.
  • Provide pre-test instructions, patient enquiries handling, and basic patient education.
  • Apply infection prevention and workplace safety practices.
  • Support audits, documentation, charge reconciliation, and compliance with hospital policies.
  • Identify risks, support quality improvement initiatives, and maintain service standards.
  • Guide, train, and assess junior staff on operational and clinical procedures.
  • Support emergency response activities and evacuation exercises.
Requirements:
  • Minimum GCE ‘N’ Level qualification or equivalent.
  • At least 3 years of experience in the healthcare or service industry.
  • Experience in a customer service environment is an added advantage.
  • Good verbal and written communication skills.
  • Proficient in Microsoft Office applications and email.
  • Comfortable learning and adapting to new systems and processes.
  • Strong interpersonal skills and ability to work effectively in a team.
  • Able to multitask and work in a fast-paced environment.
  • Comfortable working in a hospital setting and across different clinics when required.
  • Able to perform shift work when required.
Please include the following for us to conduct an effective job matching for you:
  • Earliest availability date/ notice period
  • Expected & Last drawn salary
  
  
To Apply, please kindly email your updated resume to cv_zongkai@goodjobcreations.com.sg 
  
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities. 
  
  
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
  
EA Personnel Name: Ong Zong Kai
EA Personnel Reg. No.: R26163383
EA Licence No.: 07C5771