Responsibilities:
- Assist in routine patient care and attend to patients’ comfort needs.
- Perform and accurately document patients’ physical assessments, including height, weight, visual acuity, audiometry, and nursing observations.
- Support and coordinate health screening activities.
- Adhere to infection control protocols and aseptic techniques when attending to patients.
- Conduct inventory checks for medical equipment, surgical supplies, and instruments.
- Maintain a safe, clean, and professional clinical environment.
- Collate laboratory reports, X-ray results, and specialist reports for doctors’ review.
- Follow up on laboratory, radiology, and other medical results as instructed by doctors.
- Ensure medical results are available promptly and highlight urgent or abnormal findings to doctors.
- Dispense medications in accordance with established procedures.
- Manage clinic emails, phone calls, and patient enquiries.
- Schedule, coordinate, and manage patient appointments and reminders.
- Register patients and maintain accurate records.
- Process insurance claims and verify coverage for consultations, treatments, medications, surgeries, and hospital admissions.
- Liaise with insurance providers regarding Letters of Guarantee (LOG) and claims matters.
- Coordinate with specialist clinics, hospitals, laboratories, and radiology providers on billing-related matters.
- Follow up on outstanding payments from corporate clients, insurance providers, and self-paying patients.
- Provide administrative support for daily clinic operations.
- Perform other duties as assigned to support clinic operations.
- Proficiency in Japanese to communicate with Japanese speaking counerparts
- Minimum 1 year of experience in a clinic or hospital environment.
- Proficient in Microsoft Excel.
- Meticulous with strong attention to detail and accuracy.
- Good interpersonal and communication skills.
- Able to work effectively both independently and as part of a team.
- Able to perform well in a fast-paced environment and manage multiple responsibilities.
- Registration with the Singapore Nursing Board is an added advantage.
- Knowledge of Platos System is an added advantage.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771