- Lead forecasting, budgeting, and business planning activities to support organisational growth.
- Develop and execute commercial strategies to expand revenue and market presence.
- Manage sales, operations, and administrative functions to ensure business performance and efficiency.
- Oversee KPI setting, performance monitoring, and team management across multiple departments.
- Drive business development initiatives and strengthen relationships with local and multinational customers.
- Expand both existing accounts and new customer segments through strategic customer engagement.
- Prepare management reports and provide regular business updates to regional stakeholders.
- Manage operational excellence initiatives across air freight, ocean freight, warehousing, and supply chain activities.
- Lead process improvement, automation, productivity enhancement, and digital transformation projects.
- Collaborate with cross-functional teams to improve customer experience and operational performance.
- Support overall business leadership and contribute to long-term organisational succession planning.
- Minimum 10 years of experience within the freight forwarding, logistics, or supply chain industry.
- Experience in air freight operations; exposure to ocean freight, contract logistics, and supply chain solutions is an added advantage.
- Strong understanding of the Singapore logistics market.
- Experience managing a business unit, branch, or department.
- Experience holding P&L responsibility.
- Proven experience in budget planning, forecasting, and financial performance management.
- Experience managing both sales and operations teams.
- Demonstrated track record in business development and customer acquisition.
- Established network among local and multinational companies in Singapore is an added advantage.
- Experience leading digital transformation, process improvement, automation, CRM implementation, BI tools, or workflow digitalisation initiatives is an added advantage.
- Proficiency in Japanese language for liaising with Japanese-speaking stakeholders and headquarters in Japan.
- Business-level English proficiency for communication with English-speaking regional and international stakeholders.
- Monthly salary: Up to SGD 11,000 (Negotiable based on experience)
- AWS + Performance bonus subject to company performance
- Annual leave: 14 days, increasing progressively up to 18 days
- Medical, hospitalisation, parental, and childcare leave in accordance with applicable regulations
- Monday to Friday, 8:30 AM to 5:30 PM
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EA Personnel Name: Yuta Nakamura
EA Personnel Reg. no.: R23117850
EA License no.: 07C5771