Responsibilities
- Manage end-to-end customer purchase order processing, including order entry, acknowledgment, tracking, and fulfillment.
- Prepare and issue commercial quotations for components, spare parts, and service requests in coordination with internal teams.
- Coordinate shipment activities, including shipping documentation, freight forwarding arrangements, transportation planning, customs documentation oversight, and packing verification.
- Serve as the key liaison between customers and internal stakeholders, including Sales, Engineering, Warehouse, and regional offices.
- Issue sales invoices, monitor accounts receivable, coordinate payment milestones, and support timely collection of outstanding payments.
- Maintain accurate ERP and CRM records, manage filing systems, and provide administrative support for daily operations.
- Degree with minimum 3 years of experience in order processing, customer administration, or supply chain coordination.
- Experience in engineering, machinery, manufacturing, or aerospace industries is an added advantage.
- Basic understanding of international shipping procedures, Incoterms, trade documentation, and packing logistics.
- Strong attention to detail with the ability to manage documentation accurately.
- Experience coordinating with internal and external stakeholders in a business environment.
- Proficiency in ERP, CRM, or similar business systems.
- 1-year contract, renewable or convertible to a permanent position based on the individual’s performance and the company’s business needs.
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EA Personnel Name: Lim Poh Geok (Elaine)
EA Personnel Reg. no.: R1105330
EA License no.: 07C5771