Responsibilities
- Provide on-site technical support for semiconductor equipment installation, equipment setup, servicing, and troubleshooting.
- Diagnose equipment issues and perform systematic troubleshooting across mechanical, electrical, and electronic systems to minimise equipment downtime.
- Conduct preventive maintenance, equipment inspections, calibration, and functional testing to ensure optimal equipment performance and reliability.
- Support equipment modification, upgrade, adjustment, and optimisation activities according to customer and equipment requirements.
- Perform equipment recovery and corrective maintenance, identifying root causes and implementing appropriate solutions.
- Work closely with senior engineers and technical teams on complex equipment issues, including robot teaching, sub-assembly servicing, and equipment adjustments.
- Communicate with customers on equipment status, troubleshooting progress, and service activities while maintaining a high standard of customer support.
- Prepare service documentation and reports, and comply with customer site requirements, safety procedures, and company quality standards.
- Candidates with hands-on experience in field service, equipment maintenance, machinery servicing, engineering, or technical troubleshooting are encouraged to apply.
- Willing to travel to customer sites and support standby or shift duties when required.
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EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771
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