Responsibilities:
- Manage front desk operations and serve as the first point of contact for patients.
- Handle cashiering duties, including accurate billing, payment collection, daily reconciliation, and report preparation.
- Respond to patient enquiries and perform necessary follow-up actions.
- Coordinate insurance-related matters, including Letters of Guarantee (LOG) processing.
- Process and submit insurance claims in a timely and accurate manner.
- Manage cash float and promote the adoption of cashless payment methods.
- Perform other administrative duties as assigned by the Team Leader.
- Minimum 1-2 years of experience in a front desk, receptionist, customer service, or related role.
- Experience in a clinic, healthcare, or customer service environment is an added advantage.
- Strong interpersonal and communication skills with a professional and patient-focused approach.
- Proficient in Microsoft Office applications.
- Proactive, organised, and able to deliver excellent customer service.
- Able to adapt quickly, multitask effectively, and work in a fast-paced environment.
- Positive team player with a service-oriented attitude.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Lim Yoke Hui
EA Personnel Reg. No.: R1433821
EA License No.: 07C5771