Responsibilities
- Lead and coach the boutique sales team to achieve and exceed sales targets.
- Manage daily retail operations to ensure smooth and efficient store performance.
- Monitor sales performance, analyze results, and prepare sales reports for management.
- Develop and maintain key client relationships to drive customer loyalty and repeat business.
- Resolve customer concerns professionally to uphold exceptional service standards.
- Oversee staff scheduling and workforce deployment to support operational needs.
- Manage inventory accuracy, stock control, and replenishment activities.
- Execute visual merchandising initiatives in accordance with brand standards.
- Support promotional campaigns, marketing activities, and in-store events.
- Collaborate with management and headquarters on sales strategies, training initiatives, and performance improvement plans.
- Proven experience in retail sales management with a track record of meeting or exceeding sales targets.
- Experience leading and supervising retail teams.
- Experience serving premium or luxury clientele within the jewelry, fashion, or luxury retail sectors is an added advantage.
- Knowledge of retail operations, including inventory management, visual merchandising, and POS systems.
- Diploma or Degree in Business, Retail Management, Marketing, or a related field, or equivalent practical experience.
- Proficiency in English for business communication with customers, stakeholders, and team members.
- Additional language proficiency is an added advantage for liaising with customers and stakeholders who speak those languages.
Please kindly refer to the Privacy Policy of Good Job Creations: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Rhys Goh Hui Ming
EA Personnel Reg. no.: R2198664
EA License no.: 07C5771