Key Responsibilities:
- Handle Own Damage, Windscreen, Third Party Property, and Third Party Injury claims
- Manage excess recoveries and non-BOLA recoveries
- Liaise with policyholders, workshops, lawyers, investigators, and third-party claimants
- Supervise and guide assistants in their daily tasks
- Approve payments within authority limits and ensure accuracy
- Attend court hearings, meetings, and seminars as required
- Work with panel solicitors on cases with Originating Claims issued
- Follow up on excess recovery claims regularly
- Provide feedback to underwriters on claims trends, policy breaches, and NCD matters
- Conduct periodic file reviews and update claims reserves
- Minimum 2 – 3 years of motor insurance claims assessment experience
- Strong analytical, problem-solving, and negotiation skills
- Meticulous with a keen eye for detail
- Positive work attitude and mindset
- Excellent interpersonal and communication skills
- Ability to multi-task, team-oriented, and customer-focused
- Willing to learn and adapt to new challenges
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Cesky Ong Zhi Rong
EA Personnel Registration Number: R24121422
EA License No.: 07C5771