Responsibilities
- Analyse clients’ business processes and systems to identify improvement opportunities.
- Gather, evaluate, and document business requirements, challenges, and operational needs.
- Develop and recommend process improvement and operational optimisation solutions.
- Collaborate with Business Analysts, developers, technical teams, and stakeholders to implement solutions.
- Prepare project documentation, process flows, user guides, and related materials.
- Conduct user training and support system testing, user acceptance testing (UAT), implementation, and go-live activities.
- Monitor project progress and communicate updates to stakeholders.
- Ensure project deliverables are completed within agreed timelines and budgets.
- Maintain accurate and organised project documentation.
- Perform other duties as assigned.
- 3 years of experience in solution consulting, project coordination, business analysis, software development, or a related field.
- Experience managing or supporting multiple internal and external projects with competing priorities and deadlines.
- Experience working closely with Business Analysts, software developers, technical teams, clients, and stakeholders.
- Strong stakeholder management and communication skills.
- Experience preparing project documentation, process flows, user guides, and related materials.
- Experience in presentations, user training, system testing, user acceptance testing (UAT), implementation, and go-live support.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
Please kindly refer to the Privacy Policy of Good Job Creations:
https://www.goodjobcreations.com.sg/privacy-policy/
EA Personnel Name: Saito Ryuya
EA Personnel Reg. no.: R23116168
EA License no.: 07C5771