Responsibilities
- Deliver high-quality on-site customer support through equipment installation, as well as diagnosing, troubleshooting, servicing, and repairing complex equipment and systems.
- Perform equipment upgrades, modifications, and preventive maintenance.
- Coordinate and communicate daily task assignments within the team and with customers.
- Serve as the subject matter expert in addressing customer issues, providing timely and effective solutions.
- Monitor equipment performance and provide regular updates on customer service requests.
- Report recurring customer issues to management for resolution and continuous improvement.
- Carry out other duties and responsibilities as assigned.
- Candidates without experience are welcomed to apply.
- Experience in equipment or machinery maintenance within any engineering or manufacturing environment is a plus.
- Comfortable working in a cleanroom environment and supporting a 24/7 standby shift rotation.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771
#SCR-rebecca-tan