Responsibilities
- Monitor inventory levels and stock availability to maintain adequate coverage based on forecasts, purchase orders, and safety stock requirements.
- Coordinate stock replenishment activities and support purchase requisition requests when required.
- Track incoming shipments, manage ETA updates, and liaise with suppliers, warehouse, and logistics teams to ensure timely deliveries.
- Expedite urgent customer requirements and critical shortage situations through close supplier coordination.
- Identify and escalate supply risks, shipment delays, inventory shortages, and forecast variances to relevant stakeholders.
- Prepare and maintain inventory, shipment, and ETA reports for key customer accounts.
- Monitor slow-moving, excess, and aging inventory and highlight potential risks and improvement opportunities.
- Manage open orders and provide timely updates on order status, stock availability, lead times, and delivery commitments.
- Support sales activities through customer reporting, account administration, quotation preparation, and pricing support.
- Consolidate and communicate lead-time updates to customers and internal stakeholders.
- Coordinate sample requests, technical reports, and customer documentation with internal teams.
- Maintain accurate records of customer communications, orders, quotations, and account activities.
- Consolidate customer forecasts and demand plans to support inventory planning and sales analysis.
- Generate monthly reports on inventory, shipments, usage trends, and forecast-versus-actual consumption.
- Support inventory reviews, business reviews, and management reporting with accurate data and analysis.
- Minimum Diploma in Logistics/ Supply Chain or equivalent with 1 to 3 years of experience in inventory management, logistics coordination, customer service, or sales support.
- Proficiency in Microsoft Excel.
- Experience using ERP systems and inventory management software.
- Ability to coordinate effectively with suppliers, customers, and cross-functional stakeholders.
- Strong attention to detail and ability to manage time-sensitive operational requirements.
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EA Personnel Name: Lim Poh Geok (Elaine)
EA Personnel Reg. no.: R1105330
EA License no.: 07C5771