Responsibilities:
- Prepare health check results, reports, and issue relevant certificates
- Support follow-up processes for patients after health screenings
- Assist in health screening operations as required
- Coordinate vaccination schedules for infants, children, and travel purposes
- Manage patient enquiries via email, phone, and in person
- Review and develop health check-up packages
- Perform additional administrative and operational tasks as assigned by the team
- Minimum 1 year of relevant working experience
- Proficiency in Japanese language for liaising with Japanese-speaking clients and stakeholders
- Proficient in MS Office applications and email communication
- Detail-oriented, responsible, and able to work effectively as part of a team
- Strong interpersonal and communication skills
- Ability to prioritise tasks, manage multiple responsibilities, and perform in a fast-paced clinical environment
- Willingness to work rotating shifts, including Saturdays
- Experience in the medical or healthcare industry is an added advantage
- Experience in front-line customer service, preferably within a healthcare or clinic setting, is an added advantage
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EA Personnel Name: Nasu Natsumi
EA Personnel Reg. no.: R26161771
EA License no.: 07C5771