情報公開日：2023.08.25

Process Executive

• IT・通信

求人番号

2308-65966 気になる

雇用形態

正社員

業種

IT・通信

職種

給与

SGD 3,500 ～ SGD 3,800

待遇

Performance Bonus: 10% of annual)

就業時間

08:30 - 17:30

勤務日

Mon - Fri

概要

【外資】大手IT企業にて契約受注事務募集します！

求人内容

- Responsible for keeping accurate records of business activities including detailed information on
- Agreements/Orders exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance
- Routinely evaluate workload and prioritize based on the Company revenue needs, customer sensitivity and follow guidance from Senior Team members
- Responsible for identifying any productivity and quality improvement measures and flagging to Senior team members as soon as possible
- Serve as a backup support to others on the team with the resolution of more complex or unusual problems.
- Work with all level of the organization as well as the Company's partners to meet customer business needs
- Suggest more efficient ways for processing of work; learn new areas for possible future ownership
- Any other ad-hoc duties assigned

応募資格

[Must]
- Minimum of 1-year experience in similar customer focused role
- Proficiency in Japanese to liaise with Japanese customers (JLPT N1 or above)
- Proficiency in Excel (V-lookup/Pivot Tables)
- Strong administration and organization skills
- Excellent communication skills and a high focus on customer satisfaction
- Participate & lead any mini projects/workload on Program as directed by Business Process Specialist/Team Leader and in turn problem solve/action in a quick turnaround time
- Proactively develop plans to avoid potential problems &takes ownership of issues when they arise
- PC literate, good working knowledge of Microsoft Office products essential
- Understand the relevant business culture and customer relationship and able to engage with language specific customers efficiently
- Able to do OT

[Advantage]
- Experience in translation and interpretation (English and Japanese).