- Issue and maintain purchase orders in accordance with procedures
- Simple sourcing for non-catalog item requests (ex. 3 bids and a buy)
- Collaborating with customers to understand product requirements and articulate requirements accurately to supplier
- Assist customers with questions and/or status updates related to orders
- Provide support in the 3-way match process, helping resolve invoicing discrepancies with suppliers and accounting
- Actively and consistently identify opportunities to simplify and enhance the customer experience
- Any other ad-hoc duties assigned
[Must]
- Proficiency in Japanese to liaise with business counterparts in Japan
- Strong Excel skills (pivot tables, vlookup formulas, Power BI etc)
- Strong conceptual, analytical, critical thinking and problem-solving ability
- Strong customer focus; ability to develop productive and respectful relationships with customers
- Ability to handle multiple tasks and apply appropriate prioritization
- Strong written and verbal communication skills; ability to understand requirements and accurately relay information to another party
[Advantage]
- 1-2 years` experience in supply chain management, sourcing or procurement
- Experience in procurement of IT hardware and software
- Experience with SAP Ariba Buying & Invoicing procurement software
- Prior experience in a supervisory role