ORDER FULFILLMENT / SHIPPING(60%)
• Order Receipt & processing using software.
• Liaising with customer, manage suppliers, monitor and expedite orders based on material requirements and inventory levels
• Co-ordination with forwarders/transporters/warehouse.
• Maintain shipping records, prepare invoice/shipping documents
• Suppliers/Distributor management
PROCESS IMPROVEMENT & REPORTS
• Review and update all SOPs, business rules & processes and implement changes to establish effective and efficient workflow.
• Work closely with other business units and offices, customers, suppliers and logistics partners to proactively seek best solutions.
• Monitor KPIs of vendors/forwarders/Distributors to ensure agreed service level is achieved
• Generate reports for statistics and management reporting
• Assisting the Supply Chain Manager in strategizing plans and solutions, executing supply chain activities and implementation of projects.
• Assist in building business relationship with customer, as well as existing suppliers.
• Any other ad hoc duties assigned