Customer Service Coordinator (Hybrid/ Science Park/ $3.6k + Bonus)

[Job Order: 830621]

Responsibilities :

• Processing of Daily Orders
  • liaise with QA Dept. on Customer’s specifications  
  • liaise with respective Production facilities’ planners on Customer’s order and delivery schedules  
  • communicate/co-ordinate with customers, branch CS and Sales  
  • daily order entries  
• Preparation of Delivery/Shipment Documentations  
  • liaise with delivery drivers/freight forwarders on delivery/shipping matters  
  • liaise with Production Facility Packing on daily shipments  
  • booking of flights and preparation of shipping documents  
• Follow-up on Customer’s Complaints
  • co-ordinate with customer on rejected goods issue  
  • preparation of Customer’s Complaint Form, replacement/refund arrangements  
• Follow-up with customers on spools, cases and antistatic boxes return  
• Follow-up/Update of Monthly Overdue payment  
• Monitor & Control of SMI Stock Retention Period and Month/End Stock Reconciliation  
• Co-ordinate between TKSG and overseas Branches on Credit Application/Renewal  
• General clerical duties, including e-filing, compilation of reports when required 

Requirements :

• Min 2-3 years of relevant experience

Please include the following for us to conduct an effective job matching for you:

• Earliest availability date/ notice period
• Expected & Last drawn salary

  
  
To Apply, please kindly email your updated resume to cv_victoria@goodjobcreations.com.sg 
  
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities. 
  
  
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https://goodjobcreations.com.sg/en/privacy-policy/
  
EA Personnel Name: Victoria Loh Jie Li
EA Personnel Reg. No.: R1330197
EA Licence No.: 07C5771